Tackling Complexity in Loan Operations: A Case Study in Scalable Expertise​

Summary: ​

A Global Tier 1 Investment Bank engaged Delta Capita to provide operational support within its Transaction Management team, focusing on trade validation, risk oversight, and data clean-up for syndicated and bilateral loans. The initiative aimed to enhance post-origination deal processing, improve internal system accuracy and establish robust Quality Control (QC) functions across multiple regions.  ​

The Client: ​

A leading Global Investment Bank with a diverse and complex loan portfolio spanning multiple geographies and business lines. ​

The Challenge: ​

The client faced operational inefficiencies and heightened regulatory risk due to fragmented loan processing procedures and inconsistent data capture across syndicated and bilateral loan workflows. With limited QC infrastructure and communication gaps between Front and Middle Office teams, the client required expert support to build regional QC capabilities, streamline protocols, and ensure accurate system reflection of live deals. ​

‍The Solution:

The Impact: ​​

• Played a pivotal role in launching Transaction Management teams across the US and EMEA, enabling global coverage and readiness for bilateral and syndicated loan processing ​​
• Accelerated Quality Control workflows by co-developing streamlined procedures, resulting in a 50% reduction in review completion time ​​
• Delivered seamless operational support for full loan lifecycle management - from post-origination through funding and covenant tracking ​

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