Unlocking Efficiency: The Transformative Power of Technology in Identity Verification and Validation

In today's dynamic business landscape, the demand for robust Identity Verification and Validation (ID&V) processes, closely associated with Know Your Customer (KYC) protocols, has reached unprecedented heights. 


Arlete is a seasoned enterprise product leader with a decade-long focus on catalysing business growth who specialises in consultative product management and marketing.

Arlete Rodrigues
Head of Product, CLM

In today's dynamic business landscape, the demand for robust Identity Verification and Validation (ID&V) processes, closely associated with Know Your Customer (KYC) protocols, has reached unprecedented heights. 

From financial institutions to online service providers, the authenticity of user identities, especially in the context of individuals undergoing KYC checks, is non-negotiable. This article explores the pivotal role of technology in reshaping and optimising the ID&V process within the broader framework of KYC, shedding light on the importance of accurately verifying and validating the identities of individuals, such as customers and clients, right from the outset.

The Imperative of Accurate ID&V

Accurate ID&V forms the bedrock of a secure and compliant business environment. Traditional methods often fall short, leading to errors, security breaches, and regulatory non-compliance. This is where technology steps in, offering a powerful ally with the potential to revolutionise how we approach identity verification.

The Power of Technology in Streamlining ID&V

1. Precision Through Automation

Technology introduces a level of precision and accuracy that manual processes struggle to achieve. Automated solutions, powered by Artificial Intelligence (AI) and machine learning algorithms, can swiftly analyse vast datasets. According to a report by Markets and Markets, the global identity verification market is projected to reach USD 12.8 billion by 2024, with a compound annual growth rate (CAGR) of 13.3% from 2019 to 2024.

2. Enhanced Security Protocols

In the era of increasing cyber threats, safeguarding sensitive customer information is non-negotiable. Thought leadership in ID&V involves leveraging technology to implement state-of-the-art security protocols, protecting both businesses and their clients. As per Javelin Strategy & Research, in 2020, 77% of consumers used digital channels for their banking needs, highlighting the growing importance of digital transactions.

3. Streamlining Compliance: A Proactive Approach

Staying ahead of regulatory requirements is a perpetual challenge.  Thought leaders in the ID&V space understand the importance of technology in not only meeting existing compliance standards but also in anticipating and adapting to future regulatory changes.

Getting it Right the First Time: The Technology Advantage

1. Liveness Checks and Facial Recognition

Modern ID&V solutions leverage liveness checks and facial recognition technology to ensure the person behind the identity document is who they claim to be. Liveness checks involve verifying the "liveness" or real-time presence of the individual during the verification process, ensuring that it is not a static image or a fraudulent attempt. Facial recognition technology, on the other hand, analyses facial features to match against the provided identity document, adding an extra layer of security by confirming the person's identity through unique biometric characteristics. This adds an extra layer of security and significantly reduces the risk of identity theft. According to a report by Statista, the global biometrics market is expected to reach 59.3 billion U.S. dollars by 2025, with fingerprint recognition being the most widely used biometric technology.

2. Optical Character Recognition (OCR) for Document Verification

Optical Character Recognition (OCR) for Document Verification is a technology that involves the conversion of different types of documents, such as printed or handwritten text, into machine-readable and editable data. OCR systems use advanced algorithms and pattern recognition to recognise and extract characters, words, and even layout structures from scanned or photographed documents. Manual data entry errors can be a thing of the past with OCR technology. Extracting information from identity documents with unparalleled accuracy, OCR streamlines the verification process and minimises the likelihood of mistakes.  

The Delta Capita Difference

As we delve into the transformative power of technology in ID&V, it's essential to highlight industry leaders who are paving the way. Delta Capita, a front-runner in innovative solutions, offers a comprehensive ID&V solution: Karbon Identification Verification.

Delta Capita's cutting-edge ID&V solution incorporates:

  • Liveness Check: Ensuring real-time user presence.
  • OCR: Accurate extraction of information from identity documents.
  • Document Verification: Thorough examination of document authenticity.
  • Facial Recognition: Adding an extra layer of biometric security.
  • KYC and Onboarding Support: Seamlessly integrating with KYC processes.
  • Powered by AI Tech: Harnessing the power of Artificial Intelligence for unparalleled accuracy. According to a McKinsey report, the COVID-19 pandemic has accelerated the adoption of digital identity verification, leading to a 20–50% increase in the use of digital channels for identity verification in various industries.

Embracing the Future of ID&V

This blog showcases the indispensable role of technology in reshaping the landscape of Identity Verification and Validation. Thought leadership in this space involves recognising the transformative potential of technology and adopting solutions that not only meet current needs but also anticipate future challenges. In the financial services sector, identity verification is a top priority. A Deloitte survey found that 84% of financial institutions consider digital identity to be a high priority for their organisations.