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Reinventing inclusivity in the workplace: Disability inclusion

Disability inclusion in the workplace extends beyond merely hiring individuals with disabilities. It encompasses creating an environment where all employees, regardless of visible or invisible disabilities, have equal opportunities to thrive, learn, receive fair compensation, and advance in their careers.

Contributor

Diane brings over 30 years of global experience in business transformation, operational and process redesign, sourcing, procurement and ESG.

Diane Eshleman
Interim Head of Americas & Global Chief Sustainability Officer

The term “disability” too often evokes a negative reaction. I've kept my grandfather’s 1936 Webster’s Dictionary on my bookshelf for sentimental reasons, and I was stunned to find the definition of “disability” there.

“1. State of being disabled; absence of competent physical, intellectual, or moral power, fitness, or the like.
2. Legal incapacity, incompetency, or disqualification.”

The use of the adjective “competent” in this context is jarring.  

Fortunately, most of us today recognise that everyone is “differently abled” and that there are genuine benefits to having those differing abilities represented in the workplace. In fact, excluding individuals because of their perceived disabilities leaves out an enormous percentage of the talent pool. Survey results published on 18 March 2024 by the UK Office for Labour Statistics state that from October to December 2023, there were 10.21 million people of working age (16 to 64) who reported that they are disabled, representing 24% of that labour pool.

Disability inclusion in the workplace extends beyond merely hiring individuals with disabilities. It encompasses creating an environment where all employees, regardless of visible or invisible disabilities, have equal opportunities to thrive, learn, receive fair compensation, and advance in their careers1. Here's why disability inclusion matters:

  1. Embracing Difference: True inclusion means celebrating diversity. By valuing employees for their unique strengths, businesses foster a culture that appreciates individuality. This mindset extends to people with disabilities, ensuring they feel valued and respected. We need to acknowledge and celebrate the fact that we all have different abilities. I myself am just learning to play the piano and I’m terrible at it, but it makes me appreciate talented musicians more than ever.  
  1. Employee Morale and Productivity: Inclusive workplaces boost morale and productivity. When employees feel supported and included, they perform at their best. Disability inclusion programs strengthen the workforce, enhance workplace culture, and reinforce the company's values.
  1. Retention and Loyalty: Companies with robust disability inclusion initiatives retain employees better. Employees appreciate a workplace that priorities their well-being and growth. Research shows that when leadership actively promotes diversity and inclusion, employees respect and remain loyal to the organiion1.
  1. Breaking Down Barriers: Awareness and education are essential. Organisations must move beyond commitments and translate values into actions. Here are six ways to break down barriers in the workplace:

- Accessible Spaces: Ensure physical spaces take into everyone into account, including those with mobility challenges and those like my niece who are on the autism spectrum may need certain accommodations.

- Flexible Policies: Implement flexible work arrangements to reflect diverse needs.

- Training Programs: Provide disability awareness training for all employees, including sections on unconscious bias.

- Inclusive Communication: Use inclusive language and consider diverse communication styles.

- Leadership Commitment: Leadership buy-in is crucial for fostering an inclusive environment. Disability inclusion needs to be a visible priority among senior management.

- Supportive Policies: Develop and implement policies that promote both equal opportunities and reasonable accommodations4.

In summary, disability inclusion benefits both employees and organisations. By creating a workplace that embraces differences, taps into diverse talent, and prioritises employee well-being, businesses can thrive while making a positive impact on society.  

Support from Delta Capita

At Delta Capita, we value the well-being of our employees. We want staff to feel supported regardless of their race, culture or background.  

Are you looking for a new workplace that values diversity and employee well-being? Check out our latest vacancies. Also, find out how Delta Capita are reinventing the workplace through employee-centric projects at our Reinventing Hub.

Source(s)

1. Disability inclusion at work: What it is and why it matters - Understood

2. Disability in the workplace: 6 ways to break down barriers

3. Disability at work | CIPD

4. Disability Awareness Training Guide | Disclo Resource

5. Make It Safe for Employees to Disclose Their Disabilities