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Innovations in Accessible Technology and Accessible Design in the Workplace

Accessibility in the workplace is no longer a niche consideration—it is a fundamental aspect of fostering an inclusive and productive environment for all employees.

Contributor

Harriet brings over five years of experience in technical project management and KYC platform integration to her role as a Managing Consultant.

Harriet Rhodes-Jones
Managing Consultant, London

As Delta Capita continues its commitment to adhering to the EU Accessibility Act, it is crucial to understand how innovations in accessible technology and design are shaping the modern workplace.

The Importance of Accessibility

Global Accessibility Awareness Day (GAAD), observed on 15 May, serves as a reminder of the importance of making workplaces inclusive for individuals with disabilities. Accessibility not only benefits those with disabilities but also enhances the overall user experience, improving efficiency, retention, and innovation.

Whilst adhering to accessibility regulations, such as the EU Accessibility Act is essential, some businesses struggle with balancing legal requirements and practical execution within budget constraints. It is important to be mindful of the day-to-day impact accessible design has, and ensure priority is on staff and practical implementation. A proactive approach to inclusive design is ideal, yet many organisations are forced to retrofit accessibility solutions, which can be more costly and less effective.  

Digital Accessibility: AI and Assistive Technologies

Technology has the power to break down barriers, and recent advancements in AI-driven accessibility tools are revolutionising workplace inclusion. Some notable innovations include:

  • AI-Powered Speech Recognition – Tools like Otter.ai and Microsoft’s Azure Speech Services enable real-time transcription, making meetings more accessible for individuals with hearing impairments.
  • Screen Readers and AI-Enhanced Navigation – Technologies such as JAWS (Job Access With Speech) and NVDA (NonVisual Desktop Access) help visually impaired employees navigate digital interfaces.
  • Automated Accessibility Testing – Platforms like axe Accessibility and Google Lighthouse assist developers in identifying and resolving accessibility issues in software applications.
  • Cognitive Assistants – AI-powered tools like Microsoft’s Immersive Reader and Brain in Hand support neurodiverse employees by enhancing comprehension and task management.

While AI-driven accessibility tools offer significant benefits, concerns exist around potential biases in machine learning models, which may not always accurately serve diverse disability needs.

Physical Accessibility: Inclusive Workspaces

Beyond digital accessibility, physical workplace design is evolving to meet diverse needs. Key innovations include:

  • Adaptive Workstations – Height-adjustable desks and ergonomic furniture cater to employees with mobility impairments.
  • Smart Office Technology – Voice-controlled devices and automated doors reduce physical barriers.
  • Tactile and Audio Wayfinding Systems – These systems support employees with visual impairments in navigating office spaces.

Delta Capita’s Commitment to Accessibility

Delta Capita is actively working towards compliance with the EU Accessibility Act, ensuring that our policies and technologies align with global accessibility standards. By integrating accessible technology and inclusive design principles, we aim to create a workplace where everyone can thrive.