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Editorial & Thought leadership

Stay informed with Delta Capita’s articles by our subject matter experts.

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Unlocking Potential: The Impact of AI on Digital Marketing

Artificial Intelligence (AI) and, more recently, generative AI (GenAI) has revolutionised the digital marketing landscape, redefining the way businesses connect with their audiences and achieve their marketing goals. 

Navigating the Top 7 CIO Challenges in Investment Banks

In the ever-evolving landscape of investment banking and continued regulatory and cost pressure, Chief Information Officers (CIOs) play a pivotal role. They are not only responsible for managing technology infrastructure but also for driving innovation, ensuring operational efficiency, and safeguarding sensitive data. However, this multifaceted role comes with its share of challenges. Let’s explore the top seven hurdles that CIOs encounter and how Delta Capita can be their strategic partner.

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The Future of Financial Crime: Insights from the New York 1LOD Summit

Following the 1LOD Financial Crime Summit in New York, Diane Eshleman, Head of Americas and Global Chief Sustainability Officer, along with Tracey Allen, Global Head of CLM Services, discuss key takeaways from the event. 

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Innovation in Capital Markets: Insights from TradingTech Summit London

Michael Robertson, Head of Consulting, Karan Kapoor, Head of Regulatory and Risk Consulting and Niamh Kingsley, Head of Product Innovation & Artificial Intelligence attend A-Team Group’s TradingTech Summit London. 

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Podcasts & Videos

Enjoy Delta Capita’s podcasts and videos on the move – covering a wide range of topics from our industry experts available to listen on demand.

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Podcasts

DC Tech Talks: Episode 5 - Exploring AI and its use in Financial Services

AI is a generic marketing term which covers a variety of subfields such as machine learning, deep learning, and natural language processing (NLP).

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Podcasts

DC Tech Talks: Episode 5 - Exploring AI and its use in Financial Services

AI is a generic marketing term which covers a variety of subfields such as machine learning, deep learning, and natural language processing (NLP).

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Podcasts

Delta Capita x Citi - Introducing QMA

It’s been an exciting few months since announcing the first-of-its-kind partnership between Delta Capita and Citi to commercialise Citi’s proprietary communications management platform, QMA.

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Podcasts

Delta Capita x Citi - Introducing QMA

It’s been an exciting few months since announcing the first-of-its-kind partnership between Delta Capita and Citi to commercialise Citi’s proprietary communications management platform, QMA.

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In the press

Read our latest news in the media featuring our Delta Capitan’s points of view on critical issues within Financial Services.

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In The Press

A-Team Insight: Preparing for the T+1 SEC Settlement

With less than three months to go before the North American securities markets transition from T+2 settlement to T+1, firms have faced numerous operational challenges in adapting to the shortened settlement cycle, and have been making comprehensive preparations to modify their existing processes to comply.

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In The Press

A-Team Insight: Preparing for the T+1 SEC Settlement

With less than three months to go before the North American securities markets transition from T+2 settlement to T+1, firms have faced numerous operational challenges in adapting to the shortened settlement cycle, and have been making comprehensive preparations to modify their existing processes to comply.

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In The Press

Niamh Kingsley shares her insights with The Fintech Times following UK Government £100Million Commitment To AI Advancement

As the industry reacts to the UK government’s announcement to set aside over £100 million for researching and developing Artificial Intelligence (AI) technology to support regulation in the space, Niamh Kingsley, Head of Product Innovation and AI shares her insights with The Fintech Times. 

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In The Press

Niamh Kingsley shares her insights with The Fintech Times following UK Government £100Million Commitment To AI Advancement

As the industry reacts to the UK government’s announcement to set aside over £100 million for researching and developing Artificial Intelligence (AI) technology to support regulation in the space, Niamh Kingsley, Head of Product Innovation and AI shares her insights with The Fintech Times. 

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In The Press

Niamh Kingsley joins the Parliamentary AI Summit panel

Delta Capita’s Head of Product Innovation & Artificial Intelligence, Niamh Kingsley joined the Parliamentary AI Summit panel in the Houses of Parliament where they discussed how to balance innovation with risk, diversity in technology, and predictions for the future.

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In The Press

Niamh Kingsley joins the Parliamentary AI Summit panel

Delta Capita’s Head of Product Innovation & Artificial Intelligence, Niamh Kingsley joined the Parliamentary AI Summit panel in the Houses of Parliament where they discussed how to balance innovation with risk, diversity in technology, and predictions for the future.

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Webinars & Events

View our Webinars on demand.

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Webinars

Bringing Consumer Duty to life: An industry perspective

As we enter the new year, the deadline for financial services firms to comply with the new Consumer Duty regulations is fast approaching. 

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Webinars

Bringing Consumer Duty to life: An industry perspective

As we enter the new year, the deadline for financial services firms to comply with the new Consumer Duty regulations is fast approaching. 

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Webinars

From Risk to Impact: Embracing Sustainability in UK Financial Services

In recent times, ESG (Environmental, Social, and Governance) has emerged as an inescapable topic in the news, with stakeholders and regulatory authorities intensifying their scrutiny of a bank's sustainability credentials.

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Webinars

From Risk to Impact: Embracing Sustainability in UK Financial Services

In recent times, ESG (Environmental, Social, and Governance) has emerged as an inescapable topic in the news, with stakeholders and regulatory authorities intensifying their scrutiny of a bank's sustainability credentials.

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Culture Hub

A series on Reinventing business models, technology innovation and getting to know our expert Delta Capitans.

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DC Reinventing Hub

Reinventing support in the workplace: International Women's Day

As we approach International Women's Day, it's essential to reflect on the journey of women around the world with IWD 2024’s theme of 'Inspire Inclusion'. It is also the fifth SDG (Sustainable Development Goal) which focuses on achieving gender equality and women empowerment by 2030.

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DC Reinventing Hub

Reinventing inclusivity in the workplace: Disability inclusion

Disability inclusion in the workplace extends beyond merely hiring individuals with disabilities. It encompasses creating an environment where all employees, regardless of visible or invisible disabilities, have equal opportunities to thrive, learn, receive fair compensation, and advance in their careers.

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DC Reinventing Hub

Reinventing wellbeing: World Mental Health Day

At Delta Capita, we do everything we can to support our employees with physical and mental well-being, including those facing mental health issues. Today is World Mental Health Day, therefore raising awareness and reducing stigmas around this topic is more pivotal than ever. Listening to our colleagues’ experiences is one important way we can do this.

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Videos

DEI & Sustainability Highlights 2023

Celebrating a year of impact at Delta Capita! From global unity to eco-friendly practices, our team has championed Diversity, Equity, Inclusion, and Sustainability.

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Videos

DEI & Sustainability Highlights 2023

Celebrating a year of impact at Delta Capita! From global unity to eco-friendly practices, our team has championed Diversity, Equity, Inclusion, and Sustainability.

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Editorial

Optimising KYC Client Outreach for Compliance and Client Satisfaction

Further to the article we shared on “Enhancing client experience through digital outreach”, in this article we dive even deeper into which questions to ask clients, and when… supporting financial institutions to navigate this complex space.

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Editorial

Optimising KYC Client Outreach for Compliance and Client Satisfaction

Further to the article we shared on “Enhancing client experience through digital outreach”, in this article we dive even deeper into which questions to ask clients, and when… supporting financial institutions to navigate this complex space.

Learn more
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In The Press

Niamh Kingsley shares her insights with The Fintech Times following UK Government £100Million Commitment To AI Advancement

As the industry reacts to the UK government’s announcement to set aside over £100 million for researching and developing Artificial Intelligence (AI) technology to support regulation in the space, Niamh Kingsley, Head of Product Innovation and AI shares her insights with The Fintech Times. 

Learn more
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In The Press

Niamh Kingsley shares her insights with The Fintech Times following UK Government £100Million Commitment To AI Advancement

As the industry reacts to the UK government’s announcement to set aside over £100 million for researching and developing Artificial Intelligence (AI) technology to support regulation in the space, Niamh Kingsley, Head of Product Innovation and AI shares her insights with The Fintech Times. 

Learn more
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Editorial

Driving Consumer Duty: Data Quality Mistakes and What We Can Learn

The introduction of Consumer Duty marks a shift in the responsibilities of financial services firms. Moving forward, firms must now evidence that they deliver ‘good’ outcomes to their customers and have them at the forefront of future decision making. However, decisions are driven by data and for firms to evidence – and more crucially - deliver these high-quality outcomes, they require high quality data. 

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Editorial

Driving Consumer Duty: Data Quality Mistakes and What We Can Learn

The introduction of Consumer Duty marks a shift in the responsibilities of financial services firms. Moving forward, firms must now evidence that they deliver ‘good’ outcomes to their customers and have them at the forefront of future decision making. However, decisions are driven by data and for firms to evidence – and more crucially - deliver these high-quality outcomes, they require high quality data. 

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Editorial

Financial Economic Crime/Client Lifecycle Management: Optimally Aggregating Publicly Sourced Data for Client Due Diligence (CDD)

Delta Capita has widespread experience in CDD data within Client Lifecycle Management (CLM). Leveraging this experience and our understanding of how our clients are tackling this topic, in this blog we will outline some of the key challenges and best practices.

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Editorial

Financial Economic Crime/Client Lifecycle Management: Optimally Aggregating Publicly Sourced Data for Client Due Diligence (CDD)

Delta Capita has widespread experience in CDD data within Client Lifecycle Management (CLM). Leveraging this experience and our understanding of how our clients are tackling this topic, in this blog we will outline some of the key challenges and best practices.

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In The Press

Niamh Kingsley joins the Parliamentary AI Summit panel

Delta Capita’s Head of Product Innovation & Artificial Intelligence, Niamh Kingsley joined the Parliamentary AI Summit panel in the Houses of Parliament where they discussed how to balance innovation with risk, diversity in technology, and predictions for the future.

Learn more
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In The Press

Niamh Kingsley joins the Parliamentary AI Summit panel

Delta Capita’s Head of Product Innovation & Artificial Intelligence, Niamh Kingsley joined the Parliamentary AI Summit panel in the Houses of Parliament where they discussed how to balance innovation with risk, diversity in technology, and predictions for the future.

Learn more
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Editorial

Navigating the Tides: The Future of Financial Services Regulations in 2024 and Beyond

The banking & financial services industry stands at the beginning of a very busy regulatory agenda for 2024 and beyond, as a complex cross-border regulatory landscape emerges, promising both challenges and opportunities.

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Editorial

Navigating the Tides: The Future of Financial Services Regulations in 2024 and Beyond

The banking & financial services industry stands at the beginning of a very busy regulatory agenda for 2024 and beyond, as a complex cross-border regulatory landscape emerges, promising both challenges and opportunities.

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Editorial

Enhancing Client Experience through Digital Outreach

Outreach plays a pivotal role in KYC and AML processes. In instances where crucial information and documents are not accessible in the public domain, companies need to reach out to clients. This outreach is essential to fill in the gaps, allowing clients to fulfil their KYC and AML obligations seamlessly.

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Editorial

Enhancing Client Experience through Digital Outreach

Outreach plays a pivotal role in KYC and AML processes. In instances where crucial information and documents are not accessible in the public domain, companies need to reach out to clients. This outreach is essential to fill in the gaps, allowing clients to fulfil their KYC and AML obligations seamlessly.

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Editorial

Case Study: Know Your Customer Remediation Programme

With increasing regulatory focus on Anti-money Laundering (AML) and Know Your Customer (KYC) processes, financial institutions are enhancing their KYC/AML frameworks, streamlining policies, adopting new tech for automation, and running large-scale programs to meet evolving global AML/CTF regulations.

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Editorial

Case Study: Know Your Customer Remediation Programme

With increasing regulatory focus on Anti-money Laundering (AML) and Know Your Customer (KYC) processes, financial institutions are enhancing their KYC/AML frameworks, streamlining policies, adopting new tech for automation, and running large-scale programs to meet evolving global AML/CTF regulations.

Learn more
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Editorial

Navigating the Future: Top Fintech Trends for 2024 

In this blog, we will explore the top ten emerging fintech trends for 2024 that are set to redefine the landscape of the financial sector in the coming year. 

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Editorial

Navigating the Future: Top Fintech Trends for 2024 

In this blog, we will explore the top ten emerging fintech trends for 2024 that are set to redefine the landscape of the financial sector in the coming year. 

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Editorial

Unlocking Efficiency: The Transformative Power of Technology in Identity Verification and Validation

In today's dynamic business landscape, the demand for robust Identity Verification and Validation (ID&V) processes, closely associated with Know Your Customer (KYC) protocols, has reached unprecedented heights. 

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Editorial

Unlocking Efficiency: The Transformative Power of Technology in Identity Verification and Validation

In today's dynamic business landscape, the demand for robust Identity Verification and Validation (ID&V) processes, closely associated with Know Your Customer (KYC) protocols, has reached unprecedented heights. 

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Editorial

Connecting Component Parts of the End-to-End Journey

The digital transformation of the Client Lifecycle Management (CLM) processes has become vital to succeed in a rapidly evolving industry.

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Editorial

Connecting Component Parts of the End-to-End Journey

The digital transformation of the Client Lifecycle Management (CLM) processes has become vital to succeed in a rapidly evolving industry.

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